Innovation Reads - Week of June 10, 2019

Check out this week’s curated list of innovation reads. I have a few more “must-reads” in bold this week.

  • A Technology Blueprint for Personalization at Scale - McKinsey

  • Avoiding Disruption Requires Rapid Decision Making - HBR

  • Disrupting Finance [Podcast] - HBR

  • Lilium's Electric Jet Taxi Completes Its First Flight - TechSpot

  • Continuous Product Discovery is for Everyone [Case Study] - Teresa Torres

  • Work As Hard As You Can - Naval

  • The 7 Industries Amazon Could Disrupt Next - CB Insights

  • What Boards Need to Know About AI - HBR

  • Young People’s Love of Cities Isn’t a Passing Fad - CityLab

  • The End of Mobile - Benedict Evans


    Bonus +1

  • How Doritos Were Born at Disneyland - OC Weekly

Brian Ardinger
Innovation Reads - Week of June 3, 2019

A wrap-up from some good reads in the world of innovation, technology, and talent.

  • Gates Law: How Progress Compounds and Why It Matters - Farnam Street

  • Three Reasons To Open A B2B Pop-Up Store - PSFK

  • How to Come Up With Startup Business Ideas in the Digital Era - Entrepreneur

  • Fusing data and design to supercharge innovation—in products and processes - McKinsey

  • How to Attract Startups and Tech Companies to a City Without Relying on Tax Breaks - HBR

  • 3 trends that will reshape how consumers interact with video games - GeekWire

  • Fortnite Is the Future, but Probably Not for the Reasons You Think - RedDef

  • The Making of Amazon Prime, the Internet’s Most Successful and Devastating Membership Program - Vox

  • But We Have a Relationship -Fintech Junkie

  • Steve Case: Collaboration Will Be Key to New Era of Entrepreneurship - Babson

Bonus +2

  • The IO Innovation Summit 2019 - Talent, Technology, & The Future of Innovation - Join us! - October 20-22 

  • Neon is the Ultimate Symbol of the 20th Century - The Atlantic

Brian Ardinger
How Answering the Question "Are You A Robot?" Led to an H1 Innovation [Case Study]

Innovation can take many forms. At Nelnet we’re looking for examples of “Innovation Everywhere” - examples where problems are solved and value is created by curious, restless people who ask questions, learn, experiment, and take action.

Firstmark’s Andrew Rasmussen approached the Innovation Studio with an innovation effort that saved time and resources on a continuous basis. Here’s his case study.


Every month, Firstmark Services sends several boxes of documents to one of our lender-clients. Each box contains packets of documents pertaining to a subset of borrowers; these documents included promissory notes, histories, and most pertinent to the topic at hand, certificates from the Department of Defense’s SCRA portal showing the non-military status of the borrower. Creating these packets for several hundred borrowers, at one per note, is a long process, made even longer by the fact that to get the certificates, the processor had to pass an “Are You a Robot?” test for each certificate. After a while, these tests took several minutes each to get through. 

            Needless to say, nobody much cared for these “document pulls”, but they had to get done within 5 business days of receipt of the monthly request from the lender.  I was assigned this task several times and quickly grew frustrated with the “Are You a Robot?” tests. I started to look into ways we could avoid this step. I discovered an option on the Department of Defense’s website that would allow us to pull all of the certificates as a single batch. I brought this to the attention of my supervisor and team lead, and we worked together, along with the Operational Analyst team in Firstmark to develop a process to pull the certificates as a single batch.

            No process improvement is implemented without hiccups, and pretty quickly we ran into an issue: While we needed to arrange the documents in an order requested by the lender, the analytics team could not preserve this order in the certificate batch document, which we received as a single pdf. This would mean a time consuming process shuffling the certificates to match them to their packets; obviously this is not an ideal solution. I used my knowledge of Microsoft Excel and Visual Basic to create a macro-enabled spreadsheet that was capable of reordering the pages of this .pdf to match the order our processing team pulled the rest of the documents. My first method worked well, but according to my supervisor, it was not simple to use at all. Based on her feedback, I revised my process to be dramatically simpler to use, and we trained another associate on what to do.

            Mission accomplished, right? Not quite. As is typical in a complex design problem, we needed to continue to iterate on the solution. When my associate used the process the next month, all of the certificates were dramatically and wildly out of order. We didn’t see any rhyme or reason for it, and I could not replicate the issue on my system. Eventually, the source of the error was uncovered and resolved; our PDF programs were numbering files differently.

All told, this change took a task that took two or three processors 40 hours a month to do to a process that takes a single processor approximately 20 hours to do.

            All told, this change took a task that took two or three processors 40 hours a month to do to a process that takes a single processor approximately 20 hours to do; I was surprised at the results, but it appears that there were non-linear increases in efficiency from needing to pull documents from one less source. 

Brian Ardinger
Innovation Reads - Week of May 27, 2019

A few innovation links to check out this week. Also, don’t forget to check out this month’s special Spark event on May 29th at Hudl and on livestream.

  • What Happens in a Venture Pitch? The a16z Pitch Room with Sandbox VR [Video] - a16z

  • Women in Venture Report 2019 - Female Funders & Highline Beta

  • Walmart Intelligent Retail Lab Stores are AI Powered Stores of the Future - Utopia Press

  • How Netflix’s Customer Obsession Created a Customer Obsession - Spero Ventures

  • Predicting the Graphic Design Trends of 2019 - Hayley Salyer

  • How Uber Changed Silicon Valley - Financial Times

  • The Empty Promise of Data Moats - Andreessen Horowitz

  • Before Ever Applying to an Accelerator, Here’s What You Need to Know - GAN

  • Empathy 2.0 series: How biometrics can augment the way you understand customers - Board of Innovation

Brian Ardinger
Innovation Reads - Week of May 20, 2019

This week’s reads include articles covering artificial intelligence to the new world of wearable technology. Enjoy!

Bonus +2

  • My Berkshire Hathaway Reflections - Shane Parrish

  • 24 Lessons From Warren Buffett’s Annual Letters To Shareholders -
    CBInsights

If you've read or written something great, let us know at Brian.Ardinger@nelnet.net

Brian Ardinger
Elle Luna to Be Featured Speaker at Spark on May 29th

Attend Nelnet Spark 5/29 Featuring Elle Luna

Diversification and innovation are at the core of who we are and what we do. Nelnet Spark is a monthly event where innovators from inside and outside the organization share and discuss new trends, concepts, and developments. The event allows a diverse group of innovators the opportunity to share key insights, incubate new ideas, and ultimately use technology to fulfill Nelnet’s mission to create opportunities where we live, learn, and work.

At each event, a selected leader gives a short presentation about an innovative topic or idea. The presentation will be followed by 15 minutes of Q&A and then networking and idea sharing.

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May’s Nelnet Spark event will feature Elle Luna, a designer, painter, and author of the book The Crossroads Should and Must: Find and Follow Your Passion. She facilitates a global art movement, #The100DayProject, and has previously worked as a designer at IDEO and with teams on apps and websites, including Medium, Mailbox, and Uber. Elle will speak about her concept of “Should vs. Must” and the ways in which each person can find their passion.

Nelnet Spark May Event

Wednesday, May 29

8:30 to 9:30 a.m.

Hudl - 6th Floor

The event will be livestreamed, and a recording will be available on the Portal. For more information about Nelnet Spark or to apply to be a featured speaker, email Nelnet.Communications@Nelnet.net.

Brian Ardinger
Innovation Reads - Week of May 13, 2019

This week’s highlights from the world of innovation

  • Avoiding Disruption Requires Rapid Decision Making - HBR

  • 4 Myths About Empowering Change - DigitalTonto

  • How Lego Went From Negative Cash Flow to Largest Toy Company by Revenue - Inc.

  • A World Without Cash: The Future of Money - Coinmonks

  • The Dawn of the Reliance Economy - OneZero

  • Would You Let Your Boss Put a Chip in Your Body? - Future Human

  • Cities Will Blend Together Into Giant Urban Regions - Michael Batty

  • 2018 Venture Capital Trends Summary - RSM

  • Your Company Needs a Strategy for Voice Technology - HBR

  • Avoiding Stupidity is Easier than Seeking Brilliance - Farnam Street

If you've read or written something great, let me know at brian.ardinger@nelnet.net

Brian Ardinger
Innovation Reads - Week of May 6, 2019

A few interesting articles to fuel your innovation muscles this week.

  • Corporate Growth in the Age of Startups - Highline Beta

  • 22 Lessons From Jeff Bezos’ Annual Letters To Shareholders - CB Insights

  • How to Staff a New Corporate Venture Capital Effort - Touchdown Ventures

  • How Superhuman Built an Engine to Find Product/Market Fit - FirstRound

  • How Coworking Spaces Affect Employees’ Professional Identities - HBR

  • The Airtable Power User's Guide - Airtable

  • The Minimum Viable Product Explained - freeCodeCamp

  • 11 Angel Investing Lessons - Venture Hacks

  • Practical Ways to Turn Visitors Into Customers - GoSquared Blog

  • Accelerating Dynamics of Collective Attention - Nature

Bonus +2

  • How to Hold Walking Meetings (and Why) - The Startup

  • "Cheat Sheet on Life" Based on Reddit Data - Reddit

Brian Ardinger
Agile Camp is Coming to Town

Agile Camp is a three-day internal conference with sessions related to Agile, Frameworks, Behaviors, and Team Dynamics. The camp will run Aug. 20 – 22 in Madison, Sept. 10 – 12 in Lincoln, and Sept. 24 – 26 in Highlands Ranch.

The camp is not just for IT or associates on Agile teams. Being in an Agile environment does not mean working in a specific product delivery framework.

So what does it mean?

  • Delivering value iteratively to shorten the feedback loop and pivot as necessary

  • Being open to experimentation and learning from your experiences

  • Being creative in how we look and approach our work in a highly collaborative environment

Being in an Agile environment all starts with the mindset that you bring to your day. 

Agile Camp creates an environment where you can learn from your peers, share experiences, and get ideas that you can start integrating into your daily activities and share with your co-workers.

Since this is an event internal to Nelnet, there is no cost to participate. There is also no requirement to attend all sessions. We have a synopsis for all the sessions, so you can choose which ones resonate with you.

More information is coming soon and will be shared regularly leading up to and during camp, so stay tuned and keep checking the Nelnet Portal! If you have any questions, please reach out to z-AgileCamp@Nelnet.net. For Confluence users, you can also follow our blog at Agile Camp Blog.

To sign up to be a presenter, click here.

Brian Ardinger
Innovation Reads - Week of April 29, 2019

Here’s your weekly dose of insights, trends, and things to make you think. Enjoy!

  • The Trillion-Dollar Innovation Future - Exponential View

  • Nepotism is rife, innovation is rare and diversity is a sham - Sifted

  • Landlord 2.0: Tech’s New Rentier Capitalism - OneZero

  • The Secrets to Designing a Curiosity-Driven Career - FirstRound

  • "Future proof" Employees by Deepening Their Skills - SmartBrief

  • Amazon’s 2018 Letter to Shareholders - Amazon

  • Canalys: 200 million smart speakers will be sold before year-end - VentureBeat

  • Why You Can’t Get Serious About Productivity Unless You Optimize How Your People Use Your Space - Both Sides of the Table

  • Will Education Be Pointless 30 Years from Now? -  Part One - The Understanding Project

  • How Companies Can Help Midlevel Managers Navigate Agile Transformations - McKinsey

Bonus Fun +2

  • Mr. Rogers Had a Simple Set of Rules for Talking to Children - The Atlantic

  • The Wallpaper of the Future is Here - Fast Company

Brian Ardinger
Innovation Reads - Week of April 22, 2019

Enjoy this week’s curated articles on innovation, artificial intelligence, data visualization, and more.

  • Unlearning Business Innovation - Barry O’Reilly

  • Andreessen Horowitz Is Blowing Up The Venture Capital Model (Again) - Forbes

  • How Do I Know When I’m Done with Customer Discovery? - Grasshopper Herder

  • The Right Way to Get Your First 1,000 Customers - HBR

  • Hearables – The New Wearables (2014 article that’s becoming more relevant) - WT

  • The 20 Best Examples of Using Artificial Intelligence for Retail Experiences - Forbes

  • 20 Lines to Write Before Starting Your Pitch Deck - The Startup

  • A Behind the Scenes Take on Lithium-ion Battery Prices  - BloombergNF

  • Apple Plus - Brand Versus Subscription - Benedict Evans

  • The 20 Tools Powering a 6-Person, 7-Figure Remote Marketing Agency - Growth Machine

Bonus +1

  • Mistakes, We’ve Drawn a Few - Learning from Our Errors in Data Visualisation - The Economist

Brian Ardinger
From Monolithic Businesses to Microenterprises

During our Spark visit to Highlands Ranch an interesting discussion occurred about the new world of work and how other companies are approaching a move from a traditional bureaucratic organization to one that is smaller and more agile. The HBR article, The End of Bureaucracy, was referenced and someone asked if we could post it to the portal.

It’s an interesting read about how the Chinese appliance company Haier.

“Haier, based in Qingdao, China, is currently the world’s largest appliance maker. With revenue of $35 billion, it competes with household names such as Whirlpool, LG, and Electrolux. At present, Haier has some 75,000 employees globally. Outside China it has 27,000 employees, many of whom joined the company when it bought GE’s appliance business, in 2016.”

The article explores Haier’s approach that departs from bureaucratic norms in seven critical ways.

1. From Monolithic Businesses to Microenterprises

2. From Incremental Goals to Leading Targets

3. From Internal Monopolies to Internal Contracting

4. From Top-Down Coordination to Voluntary Collaboration

5. From Rigid Boundaries to Open Innovation

6. From Innovation Phobia to Entrepreneurship at Scale

7. From Employees to Owners

Read the complete article at HBR.

Brian Ardinger
Building Trust in Teams – Lunchtime Learning for Leaders Creates Open Discussions

One Step in the One Team, One Goal, One System Culture Upgrade

“There's zero correlation between being the best talker and having the best ideas.” Susan Cain, Quiet

“It is wiser to find out than to suppose.” Mark Twain

I could ponder over quotes all day long; some stick, others do not. During a series of ‘discovery’ meetings in March, I kept coming back to these two quotes as the meetings organically began focusing on personal empowerment, leadership, and group/team dynamics. 

Velocity. It’s here and, as you’ve no doubt heard, the overarching goal of the Nelnet Consumer Loans segment is to upgrade our culture to be more team-focused, strategic and purpose-driven – One Team, One Goal, One System. The strategy behind delivering the actual technology piece is to foster an environment - or Culture - that improves processes, encourages true collaboration, provides a safe place to speak up, and drives our One Team’s commitment to success. 

Culture as an Internal Brand

Fostering an inclusive, open and coalesced culture is a major focus for us as a company. I’ve been at Nelnet about 19 ½ years and have been part of the Client Services team in one form or another during my long tenure. I am also one of the five members in our Consumer Loans Culture Committee (Alissa Johnson, Nichole Herrmann, Chad Krogstad, Mary Boisen and me, Dawn Knight) – and we’re all from different areas including marketing communications, technology, consumer loans, client services and business operations. We’re working on other areas of focus to continue to build on our One Team, One Goal, One System objective. This will be an ongoing and deliberate effort to upgrade our culture, and we are always looking for ideas from associates, as well as involvement. 

People

It has to do with people first. Wouldn’t it be great if the first step in cultivating a new, inspiring segment message or company culture would be to learn more about each other, examine how each of us operates as ‘people’ and find ways to work together in a safe, successful environment? Buckle up, the NDS Consumer Loans segment is committed to raising the bar in all of us and creating an active, trusting and engaging culture.

Learning about Building Trust in Teams

One of the first areas of focus for the newly established Consumer Loans Culture Committee is helping leaders learn how to take steps toward the One Team, One Goal, One System culture in their own teams. In March, we completed the first series of ‘Lunchtime Learning for Leaders’ to give leaders an opportunity for open discussions about creating the best communication and building trust in our Consumer Loan teams. We offered five one-hour sessions, with a cap of about 12 attendees. The first topic was “Psychological Safety: How to Build Trust and Create Open, Successful Teams.” We began with a Ted Talk, then had an open discussion about what we learned in the video, and how we can build better trust in our own teams. In this video, Professor of Student Success at San Juan College, Chris Strouthopoulos, explores how fear, whether of judgement or failure, holds us back, and provides specific strategies to build trust and create open, collaborative, and high performing teams. (Shout out to Nelnet University for adding the course “How to Build Trust and Create Open, Successful Teams” with this Ted Talk! It was perfect timing for us to use in our culture initiative!)

Culture of Fear vs. Social Risk

I’d define the first as the fear of how others may perceive/judge you while the second is the way you perceive/judge yourself in a social situation. After the video, we had an open, raw discussion, and one of the main topics centered around the Culture of Fear among associates and the ability (or inability) to have a forum where all associates are comfortable offering honest feedback, sharing new ideas, asking questions, etc. without a fear of judgement, being ‘shot down’, having repercussions, not being ‘team’ oriented, and more. In a typical unplanned and organic fashion, that brought us to the second main discussion point – how differently introverts and extroverts generally express themselves and how they can effectively participate in group meetings. We discussed how many people prefer having more time to process things and would like alternate forums where they can articulate their ideas/feedback vs speaking up in a meeting – yet ensuring their voices be heard in the same manner. Doesn’t everyone wish to feel fully equipped and prepared to communicate their feedback?

During the sessions, we garnered a list of Best Practices and ‘things to think about more’ from a variety of leaders and articulated in one form or another.

1.    Onboarding: Along with training curriculum and functional training activities, bringing in a culture component about ‘safety in teams’ and encouraging open communication might help carry that goal over to associates.

  • Behavior Puzzle and Kaizen were both mentioned as onboarding tools currently used in some IT and/or Ops teams.

2.    Meetings

  • Agendas - Provide agenda 24 hours before the meeting to give all people, especially analytical people, time to process beforehand and also a way to continue the discussion after the meeting.

  • Meeting Purpose Statement – Clearly outline meeting purpose, attendee roles and expectations beforehand. In Recurring meetings, people may shift in and out of the meeting, and having the Purpose Statement visible in the invite can be important.

3.    Feedback Loop and Mechanisms: Offer alternate feedback forums to allow everyone an opportunity to have their voices heard and another way to collaborate as a team.

4.    Time: This is an important piece of a meeting and needs to be part of the equation when expecting everyone to react/reply with their best ability. Give people time to process things before requiring a quick, off the cuff answer or reply.

5.    Build Relationships: Find ways to build better relationships between leaders and their teams because if that relationship isn’t there, there won’t be trust. 

  • Incorporate other teams into outside team-based activities to get to know others.

  • Begin each meeting with an icebreaker - asking a low-risk question is a way to begin building trust and creating ways for attendees to connect with each other in a non-task-related way.

6.     Setting the Stage as Leaders: 

  • Is there an emphasis in our organization to give associates capacity to think through their actions as a priority vs. the focus always being to hit a deadline?

  • Evaluate what we can do as leaders to consciously recognize our behaviors. Are we unintentionally creating a ‘culture of fear’ type of environment?

  • Do we have the ability as leaders to make time a priority with our fast moving timelines?

7.     Safety in Teams: 

  • It's important as leaders/teams to embrace and celebrate an inclusive culture. 

  • We need to promise to call out others (privately) if they’re unintentionally shutting people out/down so they realize how it might be taken by their teams.

  • Be open to finding better ways to drive certain things like timelines as part of the culture communication. Can we message items like this better and differently?

 

What’s Next?

We encourage teams to watch the “Psychological Safety: How to Build Trust and Create Open, Successful Teams” Ted Talk together and have their own discussions on building trust. Talk about the best practices outlined above. What other ideas do you have for building trust in your teams? 

 

Sidebar Tip: We found that by having an open registration – where anyone could sign up for the time that suited them - versus structuring each session for a particular team allowed for fresh, transparent and often vulnerable feedback to be shared with the group.

 

About the Author

Dawn Knight, M.S.  - National Director, Nelnet School Services

 Dawn joined Nelnet in 2000, and is the National Director on the Nelnet School Services team. Dawn is the school escalation point of contact and one of the key managers for Nelnet’s relationships within the higher education space. In addition, she contributes her talents to various other initiatives for Client Services and Consumer Loans, including managing the Firstmark Accessibility project in 2018, offering insights and written articles for internal communications efforts, and acting as a culture champion on the Consumer Loans Culture Team. 

She received her B.S. degree in Business Administration and Tax Accounting from the University of Southern Maine and her M.S. degree in Exercise Physiology and Biomechanics from Purdue University.

 Dawn says that road biking is her “thing,” but you can also find her practicing yoga, devouring a good book, or enjoying a hike through the mountains near her home in Colorado.

Brian Ardinger
Innovation Reads - Week of April 15, 2019

A couple of articles this week to feed your innovation curiosity.

  • Why It’s Easier than Ever to Build an App But Harder than Ever to Make It Successful - Product Hunt

  • The Root Cause for Innovation Theater and How to Avoid It Love The Problem

  • Heuristics to Generate Startup Ideas - Avichal Garg

  • Adopting a Continuous Discovery Mindset Across the Organization - Product Talk

  • The Valuation vs. Traction Matrix - Jason Calacanis

  • Robotic Farming: It Looks to be a Growth Industry - Boston Globe

  • YouTube is Responsible for 37% of All Mobile Internet Traffic - Statistica

  • American Consumers Spent More on Airbnb than on Hilton Last Year - Recode

  • Study: Good Bike and Ped Infrastructure Actually Makes Neighbors Healthier - StreetsBlogUSA

  • The Four Futures of Work: Coping with Uncertainty in an Age of Radical Technologies (PDF) - RSA

    Bonus +1

  • How to Breathe While Running to Prevent Injury and Improve Performance - Runner’s World 

Brian Ardinger
April's Spark to be Held at Highlands Ranch

April’s Nelnet Spark event will be held in Highlands Ranch, Colo. and features Patrick Jungers, who will speak about ServiceNow, a new digital workflow platform being utilized by the Care Center.

·       Date: Wednesday, April 17

·       Time: 8:30 to 9:30 a.m. (Mountain)

·       Location: Highlands Ranch, Vail 2 Conference Room

If you are not based in Highlands Ranch, but will be onsite for business travel, you are welcome and encouraged to attend. The event will also be livestreamed at this link <https://livestream.com/nelnet/events/8636571>, and a recording of the event will be available on the portal afterward.

Brian Ardinger
Innovation Reads - Week of April 8, 2019

Here are a few good articles and insights in the realm of innovation, technology, trends, and tactics.

  • Apple Has A New Credit Card. Here’s What You Need To Know - BuzzFeed

  • Why Farmers Are Turning to AI to Boost Yields - Mary Catherine O'Connor

  • Killed By Google is a digital graveyard of the company’s dead products - TNW

  • Treading Water is Not a Strategy - Six Things Blog (h/t Aaron Proietti)

  • Build Measure Learn vs. Learn Measure Build - Kromatic

  • 6 Ways to Tweak Your Business Model to Spark Growth -allBusiness

  • Where Do Disruptive Ideas Happen? Not on a Big Team - BloombergView

  • Life Capital - A Deep Dive into the Past, Present, & Future of Income Share Agreements - Erik Torenberg

  • Amazon will Disrupt Financial Services and Wealth Management Next - Michael K. Spencer

  • The Most Common SaaS Marketing Mistakes: 13 Key Insights From 30 Experts - Foundation

Bonus +1

Designer Creates Whimsical New Font That Changes Shape as You Type - My Modern Met

Brian Ardinger
Innovation Reads - Week of April 1, 2019

Here are a few good articles and insights in the realm of innovation, technology, trends, and tactics

  • Owning a Car Will Soon Be as Quaint as Owning a Horse - Kara Swisher

  • Amazon’s Alexa has 80,000 Apps—and No Runaway Hit - Bloomberg

  • What Will The World Look Like in 2035? - RSA

  • 10,000 Hours With Claude Shannon: How A Genius Thinks, Works, and Lives - Mission.org

  • Video Streaming Subscriptions Surpass Cable Customers for First Time - The Drum

  • How the Best Workplaces in Finance Are Leading the Industry in Innovation - Fortune

  • Meet Your New Colleague - The ‘Digital Worker' - Enterprise Innovation

  • How Merrill Lynch Is Planning for Its Customers to Live to 100 - HBR

  • Podcast: Inside the Mind of Clay Christensen - Innovation Leader

  • Creating a Goal-Driven Culture at Canva - Canva

Brian Ardinger
Innovation Reads - Week of March 25, 2019

A couple of articles this week to feed your innovation curiosity.

  • Take a Portfolio Approach to Launching New Ventures - HighlineBETA

  • Diversity of Thought is How Organizations Survive - Farnam Street

  • Rewriting the Rules in Retail Banking - McKinsey

  • Bose Courts Brands with Headphone Sunglasses and Audio AR Tech - The Drum

  • The Future of Experiences in Asia - Trend Watching

  • Digital Transformation Is Not About Technology - HBR

  • What Happened to the Uber-for-X Companies - The Atlantic

  • Beware of Digital Agencies ‘Doing’ Corporate Innovation - Steve Glaveski

  • Avoiding The Wrong MVP Approach - Jared Spool

  • 5-Hour Rule: If you’re not spending 5 hours per week learning, you’re being irresponsible - Accelerated Intelligence

Bonus +1

  • Australians in Queensland Can Include Emojis on Their Car License Plates - TrendWatching

Brian Ardinger
Attend Nelnet Spark Featuring Andrew Lempka on March 27th

Diversification and innovation are at the core of who we are and what we do. Nelnet Spark is a monthly event where innovators from across the organization share and discuss new trends, concepts, and developments in all of Nelnet’s business lines. The event allows a diverse group of innovators the opportunity to share key insights, incubate new ideas, and ultimately use technology to fulfill Nelnet’s mission to create opportunities where we live, learn, and work.

At each event, a selected Nelnet leader gives a short presentation about innovation taking place in his or her business area. This could be an update about a project his or her team is currently working on, takeaway learnings from an external event, etc. The presentation will be followed by 15 minutes of Q&A and then networking and idea sharing.

March’s Nelnet Spark event will be held in Lincoln and feature Andrew Lempka, who will speak about Nelnet’s real estate investments.

Nelnet Spark March Event

Wednesday, March 27

8:30 to 9:30 a.m. (Central)

Nelnet Haymarket, Tesla room

If you are not based in Lincoln but will be on-site for business travel, you are welcome and encouraged to attend. The event will also be livestreamed at this link, and a recording of the event will be available on the Portal afterward.

For more information about Nelnet Spark or to apply to be a featured speaker, email Nelnet.Communications@Nelnet.net.

Brian Ardinger